Frequently Asked Questions
Everything you need to know about our ethical, plant-based beauty standards.
Are your products truly 100% vegan and cruelty-free?
Absolutely. At Goodness Vegan Clean Beauty, we never use animal-derived ingredients or test on animals at any stage of production. We are PETA-certified and committed to ethical sourcing.
What does 'Clean Beauty' mean at Goodness?
Our clean beauty standard means every formula is free from parabens, sulfates, phthalates, and synthetic fragrances. We focus on non-toxic, skin-loving ingredients that deliver professional results safely.
How long does shipping take and what are the costs?
We offer free standard shipping on all orders over $50. Orders are typically processed within 24-48 hours, and delivery usually takes 3 to 7 business days depending on your location.
What is your return policy if a product doesn't suit my skin?
We want you to love your glow. If you are not satisfied, you can return your products within 30 days of purchase for a full refund or exchange, even if the product has been opened.
Is your packaging eco-friendly?
Yes, sustainability is at our core. We use recyclable glass bottles, PCR (Post-Consumer Recycled) plastic, and FSC-certified cardboard boxes printed with soy-based inks.
Are your products safe for sensitive skin?
Yes, our formulations are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.